FAQ

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What if my product shows up damaged?

Email cs@omegamino.net with your order number, a clear picture of the damage, and a description. We will arrange reshipment of the damaged product.

What if I accidentally ship to the wrong address?

Email cs@omegamino.net with your order number, a clear picture of the damage, and a description. We will arrange reshipment of the damaged product.

What if my package is missing products or contains the wrong items?

Email cs@omegamino.net with your order number, a clear picture of the damage, and a description. We will arrange reshipment of the damaged product.

Do you accept returns?

Email cs@omegamino.net with your order number, a clear picture of the damage, and a description. We will arrange reshipment of the damaged product.

Do you issue refunds?

Email cs@omegamino.net with your order number, a clear picture of the damage, and a description. We will arrange reshipment of the damaged product.